What Our Privacy Policy Actually Covers
Our privacy policy covers three types of data: the details you give us when you open an account, the technical data your device sends us automatically, and the transaction records generated when you move money through bKash, Nagad or Rocket. Registration data includes your name, mobile
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number and the email you verify through a one-time code sent at signup. Technical data covers your IP address, browser type and whether you're logged in from a mobile browser or our app. Transaction records are matched against the wallet number you used for a deposit
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or withdrawal, which helps us confirm a payment actually cleared before we credit your account. We don't sell these details to outside marketers. Some of it is shared with the payment partner processing a specific bKash, Nagad or Rocket transfer, purely to confirm the transfer went
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through. How long we're required to keep a given record, and what rights you have over it, depends on the law of the region you're accessing us from — this policy is written to flex with that, not override it. If you're unsure whether local law
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in your area gives you a right to request a copy of your data or ask for it to be deleted, our support team can walk you through what applies to your account specifically.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.